Delivery

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Shipping Delivery | The Vet Shed Online Pet Supplies Store Handling pet supply deliveries is one of our priorities here at The Vet Shed. We make sure that your pet product will be delivered to you safely & in good condition.

We believe that we offer the best freight rates, anyone charging less than us for postage is generally using non insured and untrackable mail and when you read their terms and conditions you will often find that they do not take any responsibility for damage or loss of goods in transit. For the dollar or two you might save on the postage you are putting yourself at risk of losing the order and your money. Shop with Vet Shed for complete peace of mind!

 

 What are the different types of Shipping options? 

All orders are sent via barcoded trackable mail and are insured. 

Depending on your postcode there may be several options available to you.   Courier, Eparcel Post or Express Post.   Express post is via air and will generally always be the fastest.  If there is no courier option at the checkout then we currently do not have a courier that services your postcode so you will only have the Australia post options available 

Courier and eparcel are via road transport. 
 

The website will calculate all postage charges for you according to the weight of your order, your delivery address and delivery options available to us.  It will give you an accurate postage amount before any payment etc is required. 

Any queries just give us a call 1300 735 995 we are here to help :)

 

FREE SHIPPING

Recieve FREE Shipping on all Australian orders that are over $150 and under 1kg!*

STANDARD SHIPPING

Cost of shipping depends on your location and the weight of the items in your cart! Shipping calculators are located under each product.  All shipping costs will show to you in the checkout before you finalise your order

VACCINES SHIPPING

Vaccines incurr an additional  postage fee to cover the express postage and the refrigiration of all vaccines.

EXPRESS SHIPPING

This is a Fast Express Post priority service. All orders insured and barcoded. Please note this service is not guaranteed next day delivery. If you require next day delivery please call us 1300 735 995.

 

* Force Majeure

The Vet shed shall not be liable for loss or damage resulting from any failure of performing the services due to an act of god, war declared or undeclared, acts of public enemy, riots, civil commotion, invasion, insurrection, sabotage, acts of restrait of any government, federal, stage or municpal action or regulation, fire, flood, hurricanes, tornados, accidents, epidemic or quarantine

INTERNATIONAL SHIPPING

Orders will leave our warehouse within 1-4 business days, from there delivery to countries outside Australia takes between 9-26 working days, depending on region.

 

 What is the Delivery time to my location?

Delivery times will depend on the delivery method you select. Please note that the delivery times only include buisness days, weekends and public holidays are not included.

AUSTRALIA POST

Australia post delivery estimates once dispatched: 

Location Estimated Delivery Time Post Codes
Sydney Metro Up to 3 days

1000-1920, 2000-2239,

2555-2574 ,2740-2786
NSW Country Up to 5 days

1921-1999,2240-2483,2500-2554,

2575-2599,2621- 2647,2649- 2714,

2716,2720-2730,2787-2880
Canberra Metro Up to 4 days

0200-0299,2600-2620,

2900-2920 
Melbourne Metro Up to 4 days

3000-3210,3335-3341,3425-3443,

3750-3811,3910-3920,3926-3944,

3972-3978,3980- 3983,8000-8899
VIC Country Up to 5 days

 2648,2715-2716,2717-2719,2731-

2739,3211-3334,3342-3424,3444-

3749,3812-3909,3921- 3925,3945 3971,3979,3984-3999
Brisbane Metro 1-2 days

2484-2494,4000-4370,4373-4381,

4400-4405,4500-4580,4600- 4610,

4614-4618,9000-9919
QLD Near Country Up to 3 days

2484-2494,4000-4370,4373-4381,

4400-4405,4500-4580,4600- 4610,

4614-4618,9000-9919
QLD Far Country Up to 4 days

4724-4870,4872-4873,4877-4888,

9940-9998
QLD Far North Up to 4 days

4724-4870,4872-4873,4877-4888,

9940-9998
Adelaide Metro 3-5 days

5000-5199,5800-5999 

 
SA Country Up to 6 days

5200-5749 

 
Perth Metro 7-10 days

6000-6214,6800-6999

 
WA Country 8-12 days

6215-6723,675 up to 6762

 
WA Country Far 10-13 days

6725-6743,6765-6770

 
Tasmania 3-5 days

7000-7254,7258-7999

 
Tasmania Remote 13-17 days

7000-7254,7258-7999

 
Darwin 4-6 days

0800-0821,0823-0834

 
Alice Springs 6-9 days

0870-0871 

 
NT Other 13-14 days

0822,0835-0869,0872-0879,

0880-0881* , 0882-0999

 

ARAMEX COURIERS

https://www.aramex.com.au/

Fastway Couriers delivery estimates once dispatched: Please note this does not include weekends or public holiday.This is week days. 

State City/Area Estimated Delivery Time
QLD Brisbane/Ipswich/Redland Bay 1/2 - 1 day
  Gold Coast 1/2 - 1 day
  Sunshine Coast 1/2 - 1 day
  Toowoomba 1/2 - 1 day
  Hervey Bay/Maryborough/Bundaberg     1 day
  Rockhampton/Capricorn Coast 1 day
  Mackay 1 day
  Townsville 2 days
  Cairns 2 days
  Queensland Near Country Not Serviced
  Queensland Far Country Not Serviced
NSW Sydney 1 day
  Newcastle 1 day
  Gosford/Central Coast 1 day
  Wollongong 2 days
  Albury Wodonga 2 days 
  Port Macquarie 1 day
  Tamworth 1 day
  Coffs Harbour 1 day
  Grafton/Lismore/Ballina/Byron Bay 1 day
  NSW Near Country Not Serviced
  NSW Far Country Not Serviced
ACT Canberra 2 days
  Queanbeyan 2 days
VIC Melbourne 2 days
  Geelong 3 days
  Bendigo 3 days
  VIC Country Not Serviced
SA Adelaide 3 Days
  Barossa Valley, McLaren Vale, Victor Harbor 3 Days
  Stirling, Aldgate, Mt Barker, Hahandorf 3 Days
  SA Near Country Not Serviced
  SA Far Country Not Serviced
WA Perth 10 Days
  WA Country Not Serviced
NT Darwin Not Serviced
  Alice Springs Not Serviced
  NT Country Not Serviced
TAS Hobart 4 Days
  Launceston 4 Days
  Tasmania Country Not Serviced

 

INTERNATIONAL SHIPPING
please contact us for international orders at the present time

The Website will calculate all postage charges for you according to the weight, your country and zip code. All postage charges are clearly displayed in the check out process before you need to fill out any payment details.  

All international orders are sent Airmail and are insured

All Overseas orders will leave our warehouse within 1-2 working days (unless otherwise notified). Orders to overseas destinations take approx 10-14 business days (occasionally 3 weeks) to arrive at their destination unless otherwise notified.

Belgium
Canada
China
Croatia
Denmark
France
Germany
Hong Kong
Ireland
Korea, Republic of (South Korea)
Malaysia
Malta
Netherlands
New Zealand
Poland
Portugal
Singapore
Spain
Sweden
UK
United States of America

Force Majeure

The Vet shed shall not be liable for loss or damage resulting from any failure of performing the services due to an act of god, war declared or undeclared, acts of public enemy, riots, civil commotion, invasion, insurrection, sabotage, acts of restrait of any government, federal, stage or municpal action or regulation, fire, flood, hurricanes, tornados, accidents, epidemic or quarantine

 

Q. Where is my tracking number?

If you haven't yet received a tracking number, that means we're working on processing your order. Your tracking number will be sent via email as soon as your order leaves our warehouse. 

Q. My tracking number isn't working?

Australia Post states 'An 'invalid tracking ID' could mean: *You’ve entered the wrong tracking number Please double-check your tracking number and make sure you’ve entered all digits correctly, in the right order. *The number isn’t recognised by our system * Your item might not have been scanned or entered into our system yet. Please wait at least 24 hours and then try again *There might sometimes be a delay in showing some track events for technical reasons

Due to the number of parcels Fastway picks up from us they may only scan the items once back at the depot, hence why a parcel may not be scanning when you check.   Please wait at least 24 hours and then try again.

 

 


 

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